Let's chat about the Process tool in 90.
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I have been struggling with Documenting Processes. I have a theory and I wanted to see if my thinking is correct.I feel as if Documenting the Core Processes (using the 20/80 rule) is only the first step.It seems that Documenting Core Processes if for the “Big Picture” so that the whole company can get an understanding of how all the pieces work together.I feel as if this is only the start, and that from there I should use the Documented Core Processes as a guide or outline for documenting process and procedures in more detail and these are to be used more as training documents and directed to individual departments.I feel like important details would be missed if we only documented 20% of core processes and did not elaborate more somewhere. I would love to know how other companies are handling this.
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